Lift Service Excellence

24/7 Call out support across England & Wales

Elserv Limited offer a prompt response to emergency call outs 24 hours a day and 365 days a year. You are always assured of a direct connection to Elserv representatives which means we can provide immediate responses and an accurate provision of our ETA.

Contact

Qualified engineers when you need them

We will only allocate highly skilled, professionally qualified engineers to call out attendances, which means that our first visit fix and correct diagnosis rate is exceptional. As our engineers are qualified to the highest industry level of NVQ3 or 4 (or equivalent J Modules) and hold all necessary additional qualifications our engineers strive to help clients avoid unnecessary expenditure on repeat call outs.

Fab service from James and his assistant, resolved the lift & we asked him to look at another lift which we had a big quote for, and hopefully he has resolved it.

Confidential Call Out | Client

Quality standards and customer service

All of our site teams operate with extreme professionalism and they are aware that their conduct on site reflects our company as a whole. Our site rules are followed at all times and this is regularly audited by members of the Elserv Management Team.

Our passion for customer service is filling the gap in the market for a dedicated independent company to provide high quality services with a vision of providing superior service levels.

Lift service excellence

Our entire ethos is centred around our moto “Lift Service Excellence” and we pride ourselves on a rapid response as we understand that lift reliability is essential for our clients and for businesses to function well.